--- title: Internal Form - Inbound Phone Calls Pet Owners description: For internal COVE Team members to utilize while communicating with pet owners looking to schedule an outpatient imaging appointment for their pet. --- [![COVE Logo Slim](https://www.cove-vet.com/hs-fs/hubfs/Logos/COVE%20Logo%20Slim.png?width=493&height=154&name=COVE%20Logo%20Slim.png "COVE Logo Slim")](https://cove-vet.com?hsLang=en) [![](https://www.cove-vet.com/hs-fs/hubfs/Logos/COVE%20Black_Transparent.png?width=300&height=300&name=COVE%20Black_Transparent.png)](https://cove-vet.com?hsLang=en) [![](https://www.cove-vet.com/hs-fs/hubfs/Logos/COVE%20Black_Transparent.png?width=300&height=300&name=COVE%20Black_Transparent.png)](https://cove-vet.com?hsLang=en) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. - [Home](https://www.cove-vet.com) - [Vet Teams](https://www.cove-vet.com/vet-teams) - [Meet the Specialists](https://www.cove-vet.com/specialists) - [Portal Access](https://www.cove-vet.com/request-portal-access) - [Request Materials](https://www.cove-vet.com/order-materials) - [Sedation Tips](https://www.cove-vet.com/sedation-recommendations) - [Bring Your Vet to Work](https://www.cove-vet.com/bring-your-vet-to-work-day) - [Blog](https://www.cove-vet.com/blog) - [Pet Owners](https://www.cove-vet.com/animal-imaging-for-pet-owners) - [Services](https://www.cove-vet.com/services) - [CT Scans](https://www.cove-vet.com/ct-scans) - [Ultrasounds](https://www.cove-vet.com/abdominal-ultrasounds) - [Echocardiograms](https://www.cove-vet.com/echocardiograms) - [Tissue Sampling](https://www.cove-vet.com/tissue-sampling) - [IM Consultations](https://www.cove-vet.com/internal-medicine-consultations) - [Case Studies](https://www.cove-vet.com/ct-case-studies) - About - [Locations](https://www.cove-vet.com/locations) - [Careers](https://www.cove-vet.com/careers) - [FAQs](https://www.cove-vet.com/faqs) - [Schedule Now!](https://www.cove-vet.com/contact-veterinary-imaging-specialists) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. Waukesha, WI: **([262) 668-7878](tel:+1-262-668-7878)** |   Farmington Hills, MI: **[(947) 500-2683](tel:+1-947-500-2683)** ## Farmington Hills - Imaging Appointment Requests Use this form to document/manage inbound phone calls, form submissions or referrals. Once you submit this form, the appointment information can be found and managed in the ticket pipeline. ###### **1. COVE Talking Points** - Drop off for sedated procedures is 8-10 am, U/S will have a set time as it only takes 30 minutes and there is no sedation; owner can wait in lobby - we will call with exact drop off or appt. time the day before - Sedated pets will be at the COVE for 2-3 hours- you will be contacted when procedure is complete with a pickup time - **Patient Prep:** Need to get meds from rDVM (traz/gaba for dogs, gaba for cats); no food after 8 pm, water ok; give meds 2 hours prior to appt (with small amount of food ok); your pet will be groggy remainder of the day - **Price and What it Includes:** Brief exam, Sedation, sometimes w/contrast; images go to a Board- Certified radiologist; report e-mailed to rDVM by the end of next business day - FOP – Cash, Check, Care Credit, Credit Card w/ 3% fee added - **Nervous pet owners – tell them DVM, anesthesiologist & 3 techs on site**       [![Farmington Hills Price List](https://www.cove-vet.com/hubfs/Internal%20Form%20Assets/Farmington%20Hills%20Price%20List.png "Farmington Hills Price List")](https://hubs.ly/Q03cRpjJ0) **Locations:** 360 Bluemound Road Waukesha, WI 53188 262-668-7878 27200 Haggerty Road, Suite B14 Farmington Hills, MI 48331 947-500-2683 Mailing Address:  P.O. Box 282 Hartland, WI 53029 FOLLOW US [Follow us on LinkedIn](https://www.linkedin.com/company/cove-center-of-veterinary-excellence/) [Follow us on Facebook](https://www.facebook.com/profile.php?id=61557900215027) [Follow us on Facebook](mailto:scheduling@cove-vet.com) - [Opportunities](https://www.cove-vet.com/opportunities) - [Contact Us](https://www.cove-vet.com/contact-veterinary-imaging-specialists) - [Location](https://www.cove-vet.com/veterinary-imaging-location-wisconsin) - [POWERED BY SVS Imaging](https://www.svsimaging.com/) - [Privacy Policy](https://www.cove-vet.com/privacy-policy) ![SVS_white (2)](https://www.cove-vet.com/hs-fs/hubfs/SVS_white%20(2).png?width=100&height=100&name=SVS_white%20(2).png "SVS_white (2)") **Locations:** 360 Bluemound Road Waukesha, WI 53188 262-668-7878 27200 Haggerty Road, Suite B14 Farmington Hills, MI 48331 947-500-2683 Mailing Address:  P.O. Box 282 Hartland, WI 53029 - [Opportunities](https://www.cove-vet.com/opportunities) - [Contact Us](https://www.cove-vet.com/contact-veterinary-imaging-specialists) - [Location](https://www.cove-vet.com/veterinary-imaging-location-wisconsin) - [POWERED BY SVS Imaging](https://www.svsimaging.com/) - [Privacy Policy](https://www.cove-vet.com/privacy-policy) FOLLOW US [Follow us on LinkedIn](https://www.linkedin.com/company/cove-center-of-veterinary-excellence/) [Follow us on Facebook](https://www.facebook.com/profile.php?id=61557900215027) [Follow us on Facebook](mailto:scheduling@cove-vet.com) ![SVS_white (2)](https://www.cove-vet.com/hs-fs/hubfs/SVS_white%20(2).png?width=100&height=100&name=SVS_white%20(2).png "SVS_white (2)") © 2026 SVS Imaging ```json { "@context" : "https://schema.org", "@id" : "https://www.cove-vet.com/#organization", "@type" : "Organization", "department" : [ { "@id" : "https://www.cove-vet.com/#waukesha" }, { "@id" : "https://www.cove-vet.com/#farmington-hills" } ], "description" : "The COVE is an outpatient veterinary imaging center providing CT scans, ultrasounds, echocardiograms, tissue sampling, and internal medicine consultations in Wisconsin and Michigan.", "logo" : "https://43700136.fs1.hubspotusercontent-na1.net/hubfs/43700136/Logos/COVE%20Black_Transparent.png", "name" : "The COVE", "url" : "https://www.cove-vet.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.cove-vet.com/#waukesha", "@type" : "VeterinaryCare", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Waukesha", "addressRegion" : "WI", "postalCode" : "53188", "streetAddress" : "360 Bluemound Rd" }, "email" : "scheduling@cove-vet.com", "name" : "The COVE - Waukesha", "parentOrganization" : { "@id" : "https://www.cove-vet.com/#organization" }, "telephone" : "+1-262-668-7878", "url" : "https://www.cove-vet.com/veterinary-imaging-location-wisconsin" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.cove-vet.com/#farmington-hills", "@type" : "VeterinaryCare", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Farmington Hills", "addressRegion" : "MI", "postalCode" : "48331", "streetAddress" : "27200 Haggerty Rd Ste B14" }, "email" : "michigan@cove-vet.com", "name" : "The COVE - Farmington Hills", "parentOrganization" : { "@id" : "https://www.cove-vet.com/#organization" }, "telephone" : "+1-947-500-2683", "url" : "https://www.cove-vet.com/location-farmington-hills" } ```